Shifter | On-Call Shift Manager
Streamline your on-call management, boost team productivity, and never miss important messages with Shifter, the ultimate on-call shift rotation manager built directly into Slack.With Shifter, you can easily create and manage on-call schedules, set up alerts, and automate task assignments, ensuring your team stays focused and productive.Key Features:* Efficient On-call Management: Let Shifter handle day-to-day queries and issues as a designated "Shifter," ensuring messages are appropriately routed and preventing distractions.
* Customizable Rotations: Create Single User or Team Rotations with full or incremental replacement. No more manual updates or confusion about which user or team is on-call. Assign blackout days/weekends.
* Seamless intergration with Slack: Create easy-to-remember handles for message routing. Direct inquiries to specific channels like @dev-on-call or @it-requests, and ensure the right person is contacted.
* Command-based Interaction: Use the '/shifter [handle]' command to view shift details and upcoming rotations. Use '/shifter help' for instructions on effectively using this command.
* Overrides: Override a shift by specifying who should be on call and when.Various Use-Cases:* @dev-on-call: protect against team-wide distractions by only contacting your team contact.
* @hr-on-call: assign a go-to person to help with company HR support.
* @it-requests: handle IT requests across team members to provide prompt responses.
* @fun-activities: rotate who creates the agenda, finds a room, or grabs the snacks.
* @scrum-master: change who is in charge of recurring stand-ups.
* @support-assistant: assign a go-to person to help with support for the day.Pricing:* 14-day Free Trial: 14 days to get a feel for how Shifter works and can help your business communications.
* Unlimited Users: Add as many users as you want to every rotation, we only charge per rotation.
* Starting at $25/month. Learn more at https://shifter.jangaapps.com/#pricing2Contact:Get started today and empower your team with Shifter. For any assistance, contact us at support@jangaapps.com or https://shifter.jangaapps.com/contact-us. We're here to help!Note: Shifter requires a paid Slack account due to its utilization of the user groups feature.
* Customizable Rotations: Create Single User or Team Rotations with full or incremental replacement. No more manual updates or confusion about which user or team is on-call. Assign blackout days/weekends.
* Seamless intergration with Slack: Create easy-to-remember handles for message routing. Direct inquiries to specific channels like @dev-on-call or @it-requests, and ensure the right person is contacted.
* Command-based Interaction: Use the '/shifter [handle]' command to view shift details and upcoming rotations. Use '/shifter help' for instructions on effectively using this command.
* Overrides: Override a shift by specifying who should be on call and when.Various Use-Cases:* @dev-on-call: protect against team-wide distractions by only contacting your team contact.
* @hr-on-call: assign a go-to person to help with company HR support.
* @it-requests: handle IT requests across team members to provide prompt responses.
* @fun-activities: rotate who creates the agenda, finds a room, or grabs the snacks.
* @scrum-master: change who is in charge of recurring stand-ups.
* @support-assistant: assign a go-to person to help with support for the day.Pricing:* 14-day Free Trial: 14 days to get a feel for how Shifter works and can help your business communications.
* Unlimited Users: Add as many users as you want to every rotation, we only charge per rotation.
* Starting at $25/month. Learn more at https://shifter.jangaapps.com/#pricing2Contact:Get started today and empower your team with Shifter. For any assistance, contact us at support@jangaapps.com or https://shifter.jangaapps.com/contact-us. We're here to help!Note: Shifter requires a paid Slack account due to its utilization of the user groups feature.
Permissions
Shifter | On-Call Shift Manager will be able to view:
Shifter | On-Call Shift Manager will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
JangaApps
Company headquarters location
Israel
Terms of service
Privacy & data governance
Data retention policy
Shifter states that we will retain user data for as long as necessary to provide our services and fulfill legal obligations. We will securely store and protect the data, implementing appropriate safeguards to prevent unauthorized access or loss. Any data that is no longer required will be promptly and securely disposed of in accordance with industry best practices.
We will retain user account data for as long as the user maintains an active account with Shifter. If a user chooses to close their account, their personal data will be securely deleted within 30 days of account closure, unless further retention is required by law
Data archiving and removal policy
Shifter ensures that data is archived or removed in a timely and secure manner. We will periodically review and identify data that is no longer needed for operational or legal purposes. Archived data will be stored in a secure and accessible format, while data slated for removal will be securely deleted to prevent unauthorized access. This policy helps maintain data privacy, minimize storage costs, and aligns with legal and regulatory requirements.
Data storage policy
Shifter ensures that data is stored securely and protected from unauthorized access or loss. We utilize robust security measures, including encryption and access controls, to safeguard sensitive information. Regular backups are performed to ensure data availability and integrity. We adhere to applicable laws and regulations governing data storage and implement industry best practices to maintain the confidentiality and reliability of the stored data.
Data hosting company
DigitalOcean
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
When someone requests JangaApp to delete his personal data, within 2 weeks we delete all records of his account.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
support@jangaapps.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no